Introduction
At Cimarron Telecommunications, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and safeguard your personal information in connection with the services we provide. By using our services, you agree to the practices described in this policy. If you do not agree with these terms, please discontinue the use of our services.
Information We Collect
To provide our internet services, we may collect and store the following types of personally identifiable information (PII):
- Name
- Physical address
- Email address
We do not collect or store payment information. Payment processing is handled by secure third-party providers.
How We Use Your Information
The PII we collect is used for the following purposes:
- Account Management: To create and maintain your account with us, including service provisioning, troubleshooting, and customer support.
- Communication: To send important notices, updates, and information regarding your service, such as billing reminders or network maintenance alerts
- Service Improvement: To improve and enhance the services we provide, including customer feedback and support.
We will not sell, rent, or share your personal information with third parties for their marketing purposes.
Cookies
Our website uses basic cookies to enhance your browsing experience. These cookies help us improve site functionality and analyze site traffic. We do not use cookies for tracking or advertising purposes.
Please note that any submitted form data is securely stored and accessible only to authorized personnel. For more information on how we handle your data, please refer to our Data Retention and Your Rights section of our Privacy Policy.
By using our site, you consent to our use of cookies in accordance with this policy.
Data Security
We take data security seriously. The PII we collect is stored on a secure offsite server, which is protected by industry-standard security protocols, including encryption and access controls. Only authorized personnel have access to your information. While we implement these measures to safeguard your data, please note that no security system is completely foolproof, and we cannot guarantee the absolute security of your information
Sharing Your Information
We do not share your PII with third parties except under the following circumstances:
- Service Providers: We may share information with third-party vendors who assist us in delivering services, such as technical support and email communications, but these vendors are required to protect your data in compliance with our privacy standards.
- Legal Compliance: We may disclose your personal information to law enforcement or other governmental authorities when required by law, or to protect our legal rights.
Data Retention
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this policy, or as required by applicable law. If you cancel your account, we will delete your personal information, except as required by legal obligations (such as record retention for tax or legal compliance).
Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to our legal obligations.
To exercise these rights, please contact us at the email or phone number listed below.
Changes To This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your data rights, please contact us at:
Phone: (970) 878-4421
Email: Cimarron.Office@gmail.com
Website: www.cimarrontelecommunications.com